This was the author’s first experience of the true power of communication. In the end, the conflict resolved amicably. He then asked the couple what was wrong and reminded them that it was best to be quiet at this time of night. The couple, thrown off by his request, complied, and their argument broke off.įrom there, officer Fair mumbled something into the phone and put it down, feigning displeasure at the fact that someone would refuse his call at 2 a.m. Finally, officer Fair interrupted their dispute and asked if he could use their phone. The couple looked at him a few times, but they kept right on arguing. This term refers to the art of communication, a process that actually has no fixed rules at all.įor instance, consider how the author’s partner dealt with the screaming couple: he walked straight into their apartment, plopped himself down on their couch and began reading the newspaper. He was also the man who gave the author his first lesson in Verbal Judo. Luckily for him, his partner, Bruce Fair, was an experienced officer. Sounds a bit scary, right? Well, the author once found himself in exactly this situation. It’s two in the morning, and you’ve just been sent to break up a domestic altercation in a rough neighborhood of Emporia, Kansas.
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